To ensure timely payment of your invoice, please note the below.

  • Purchase orders for successful trials: Invoices submitted to Accessable must match the purchase order. If it does not, the invoice will be queried which may delay payment. If you believe the purchase order is incorrect, please query this with our team at the time of issue. We are unable to issue purchase orders for missing or damaged trial equipment.
  • Invoices for payment of successful trials: If you submit an invoice with additional items not on the trial approval, the invoice will be queried which may delay payment. We are only able to issue payment for items that have been approved by Accessable. If items are added to a trial, ensure the assessor has received approval prior to delivering the equipment.
  • Quotes: Quotes must be addressed to Accessable, not the assessor.
  • Items on back order: An invoice should only be submitted once all items on the purchase order line have been received and are able to be used by the client. Please contact our team if you need the purchase order line split and advise the reason.

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