Contact Us
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Support with communication
If you need support communicating with us, we recommend using the New Zealand Relay Services, which is a free telecommunication service for people who are deaf, hearing impaired, deaf-blind, or speech impaired. They offer services to help you make communicating easier.
For more information go to NZ Relay Services
If your equipment needs to be repaired, please fill in this form: Repair my equipment
If you need us to collect your equipment, please fill in this form: Collect my equipment
Complaints management
Accessable has a commitment to provide a fair and professional service to everyone. If you feel that the standard of our service has not met with your expectations, or you are not happy with a decision made by Accessable, it is your legal right to make a complaint under the Code of Health and Disability Services Consumers’ Rights.
Learn more about our complaints management here.
Our Location
9 Airpark Drive, Mangere, Auckland
Phone: 0508 001 0020 or 09 6201700
Email: info@accessable.co.nz
Urgent Calls
If you have an urgent repair request that is vital to your safety and well-being, please call 09 620 1700 or 0508 001002 for our 24 hour urgent repair service.
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