freephone 0508 001 002
More than a service
Manaakitanga Tūturu

Housing Toolkit

Please select the relevant Ministry of Health document below:

PDF MoH Update January 2016 New Housing Pamphlets Resource available on Ministry of Health website
PDF MoH Update 14th February 2014; Prioritisation Tool Log in Details
PDF EMS Decision Making and Complaints Processes
PDF EMS Prioritisation Tool: Consultation with an EMS Advisor
DOC Joint Report Form, EMS & NASC
DOC Request for Approval Form for Housing Modifications in a HNZC Home

Please select the relevant accessable document below:

Contact the MoH EMS Housing Team

EMS Housing Administration – 620 1700
EMS Housing Repairs and Collects – 620 1700
Email us – This email address is being protected from spambots. You need JavaScript enabled to view it.

Useful Link:

Notice Board

Keep up to date with the latest info


Track your item

Please enter your sales order number here


We’ll pick up your old equipment for you


Click here to view our FAQ

Reviews & Complaints Process

Click here to view in English, Māori and NZSL