freephone 0508 001 002
More than a service
Manaakitanga Tūturu

Housing Toolkit

Please select the relevant Ministry of Health document below:

PDF MoH Update January 2016 New Housing Pamphlets Resource available on Ministry of Health website
PDF MoH Update 14th February 2014; Prioritisation Tool Log in Details
PDF EMS Decision Making and Complaints Processes
PDF EMS Prioritisation Tool: Consultation with an EMS Advisor
DOC Joint Report Form, EMS & NASC
DOC Request for Approval Form for Housing Modifications in a HNZC Home

Please select the relevant accessable document below:

Contact the MoH EMS Housing Team

EMS Housing Administration – 620 1700
EMS Housing Repairs and Collects – 620 1700
Email us – This email address is being protected from spambots. You need JavaScript enabled to view it.

Useful Link:


Notice Board

Keep up to date with the latest info


Accessable|EMS|ACC|Hearing

Track your item

Please enter your sales order number here

ARRANGE A COLLECTION

We’ll pick up your old equipment for you

NEED ASSISTANCE ?

Click here to view our FAQ

Reviews & Complaints Process

Click here to view in English, Māori and NZSL